Author. Meroni, Anna ; Sangiorgi, Daniela. / Design for services. Farnham: Gower, p. (Design for social responsibility). Design for Services Series: Design for Social Responsibility Authors: Anna Meroni and Daniela Sangiorgi Gower Publishing, August ,

Author: Tojazragore Vomi
Country: Trinidad & Tobago
Language: English (Spanish)
Genre: Software
Published (Last): 19 March 2005
Pages: 342
PDF File Size: 9.46 Mb
ePub File Size: 6.99 Mb
ISBN: 129-9-12438-526-1
Downloads: 34998
Price: Free* [*Free Regsitration Required]
Uploader: Doshura

Celia added it Jan 14, Taming the Search-and-Switch Customer. Hardcoverpages. The New Social Game. Or, get it for Kobo Super Points!

Sefat Chowdhury marked it as to-read Sercices 18, Designers previously saw their task as the conceptualisation, development and production of tangible objects. Close Report a review At Kobo, we try to ensure that published reviews do not contain rude or profane language, spoilers, or any of our reviewer’s personal information. As one of the early scholars looking into Service Design, she has gained international recognition.

To ask other readers questions about Design for Servicesplease sign up. Experience design Service design Innovation User research Research.

Design for Services – Anna Meroni, Daniela Sangiorgi – Google Books

See if you have enough dervices for this item. Want to Read Currently Reading Read. The review must be at least 50 characters long. Section two presents multiple service design projects to illustrate and clarify the issues, practices and theories that characterise the discipline today; using these case studies the authors propose a conceptual framework that maps and describes the role of designers in the service economy.


Entrepreneurship in Theory and Practice. Just a moment while we sign you in to your Goodreads account. The Customer Culture Imperative: The book brings together leading scholars deesign ….

Anna Meroni | Service Innovation & Design

Managing Change, Creativity and Innovation. In Design for Services, Anna Meroni and Daniela Foor articulate what Design is doing meeoni can do for services, and how this connects to existing fields of knowledge and practice. April 8, Imprint: The final section projects the discipline into the emerging paradigms of a new economy to initiate a reflection on its future development.

Preview — Design for Services by Anna Meroni. Goodreads helps you keep track of books you want to read. The Art of Managing Professional Services: Sonai is currently reading it Jan 11, Chi ama i libri sceglie Kobo e inMondadori. No Business is an Island. David Giordano marked it as to-read Oct 10, Construction Management and Organisational Behaviour.

Design for Services

How to write a great review Do Say what you liked best and least Describe the author’s style Explain the rating you gave Don’t Servifes rude and profane language Include any personal information Mention spoilers or the book’s price Recap the plot. Want to Read saving….


Sensory Marketing–Smells Like Profits. We’ll publish them on our site once we’ve reviewed them.

This is Service Design Thinking. Oswaldo Madrid marked it as to-read May 26, We identified lots of synergies between the two disciplines as well as many areas where the fields supplement each other.

Consultancy in public services.

You submitted the following rating and review. George Aye, co-founder and director of innovation at Greater Good Studio and adjunct full professor at the School of the Art Institute of Chicago, argues that for all the talk about being human-centered, one very ….

Anna Meroni and Daniela Sangiorgi Gower Publishing, Augustpages In Design for ServicesAnna Meroni and Daniela Sangiorgi articulate what Design is doing and can do for services, and how this connects to existing fields of knowledge and practice. Culture Book Social change. Inside the role of financial analysts Stefan Leins University of Chicago Presspages The financial crisis and the recession that followed caught many people desigh guard, including experts in the financial sector whose jobs ….